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ClinicaDigital Telemedicine Portal

Healthcare HIPAA Compliant

Building a scalable telemedicine platform that connected 50,000+ patients with healthcare providers in real-time

XCodeIT developed a comprehensive telemedicine portal for ClinicaDigital, enabling secure video consultations, electronic prescriptions, and seamless pharmacy integration. The platform handles thousands of daily consultations while maintaining clinical-grade security and compliance with healthcare regulations.

Client: MediConnect

https://MediConnect.xcodeit.io/dashboard

Telemedicine Portal

HL7 FHIR

Consultations

50K+

per year

Wait Time

5 min

avg

NPS

Excellent

Pharmacies

200+

connected

Video Consultation

👨‍⚕️

🎤

📞

📹

Patient Info

Name

Maria Santos

Reason

Follow-up

Status

In Progress

50,000+

Annual Consultations

5 min

Average Wait Time

87 NPS

Patient Satisfaction

200+

Pharmacy Partners

The Challenge

ClinicaDigital faced a critical challenge in 2023: their existing appointment system couldn't scale to meet growing demand for remote healthcare services. Patients waited hours for consultations, prescription delivery took days, and the fragmented technology stack created data silos between clinics, doctors, and pharmacies. The COVID-19 pandemic had accelerated the shift to digital healthcare, but their infrastructure wasn't ready. They needed a complete platform overhaul that could handle real-time video consultations, integrate with 200+ partner pharmacies, ensure HIPAA-level compliance, and deliver a consumer-grade user experience. The stakes were high: without a robust telemedicine solution, they risked losing patients to competitors and failing to meet the evolving expectations of modern healthcare consumers.

Our Solution

XCodeIT architected and delivered a cloud-native telemedicine platform built on Angular, .NET Core, and Azure infrastructure. Our solution addressed every aspect of the digital consultation journey:

Real-time video consultation engine powered by WebRTC with intelligent bandwidth adaptation for low-connectivity scenarios

HL7 FHIR-compliant electronic health record integration enabling seamless data exchange with existing clinical systems

Automated prescription management system with e-signature capabilities and direct pharmacy API integration

Multi-tenant architecture supporting multiple clinic locations with role-based access control and audit logging

Intelligent queue management system with wait time prediction and automated patient notification

Comprehensive analytics dashboard providing real-time operational metrics and patient satisfaction insights

Technologies Used

Angular .NET Core SQL Server WebRTC Azure HL7 FHIR

The Results

50,000+

Annual Consultations

Platform handling over 50,000 remote consultations per year with 99.8% uptime

5 min

Average Wait Time

Reduced patient wait time from 2+ hours to under 5 minutes during peak hours

87 NPS

Patient Satisfaction

Net Promoter Score of 87, indicating exceptional patient satisfaction and loyalty

200+

Pharmacy Partners

Integrated network of pharmacies enabling same-day prescription fulfillment

"XCodeIT didn't just build us a telemedicine platform - they transformed our entire approach to patient care. The technical excellence is evident in every feature, from the crystal-clear video quality to the seamless pharmacy integration. But what truly impressed us was their deep understanding of healthcare workflows and regulatory requirements. Our doctors adopted the system immediately, and our patients love the convenience. This platform has become the foundation of our digital transformation strategy."

Dr. Maria Santos

Project Details

Industry: Healthcare Technology
Services: Custom Software Development, Cloud Architecture, Healthcare Integration, UX/UI Design
Duration: 10 months