Terms of Service
Last updated: December 2024
1. Acceptance of Terms
By accessing and using the XCodeIT website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our website or services.
2. Description of Services
XCodeIT provides software development services including, but not limited to:
- Custom software development
- Web application development
- Mobile application development
- AI and machine learning solutions
- Cloud services and DevOps
- Technical consulting
3. Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.
Prohibited behavior includes:
- Harassing or causing distress to any other user
- Transmitting obscene or offensive content
- Disrupting the normal flow of dialogue within the website
- Attempting to gain unauthorized access to any part of the website
4. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of XCodeIT or its content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
5. Client Projects
For custom development projects:
- Ownership of deliverables is transferred to the client upon full payment
- XCodeIT retains the right to use non-proprietary code and techniques in future projects
- Specific terms are defined in individual project contracts
6. Confidentiality
We treat all client information as confidential. We will not disclose any information about your project or business to third parties without your explicit consent, except as required by law.
7. Payment Terms
Payment terms for services are defined in individual project proposals and contracts. Standard terms include:
- Payment schedules tied to project milestones
- Invoices payable within 30 days unless otherwise agreed
- Late payments may be subject to interest charges
8. Warranties and Disclaimers
XCodeIT provides services on an "as is" basis. While we strive for excellence, we cannot guarantee that:
- Services will meet all of your requirements
- Services will be uninterrupted, timely, or error-free
- Any defects in services will be corrected immediately
We do, however, offer warranty periods on completed projects as defined in individual contracts.
9. Limitation of Liability
To the fullest extent permitted by law, XCodeIT shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or other intangible losses.
Our total liability for any claim arising from our services shall not exceed the total amount paid by you for those services.
10. Indemnification
You agree to indemnify and hold harmless XCodeIT, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.
11. Termination
We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.
12. Force Majeure
Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from circumstances beyond their reasonable control, including but not limited to natural disasters, war, terrorism, or technical failures.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Lisbon, Portugal.
14. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new terms on this page. Your continued use of the website and services after such modifications constitutes your acceptance of the new terms.
15. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: [email protected]
- Address: Eirena - Centro Empresarial de Leiria, 2415-315 Leiria, Portugal
17. Service Provider Identification
In accordance with Portuguese law (Decree-Law 24/2014, Article 4), we provide the following identification:
- Company Name: Telengumar, LDA
- Tax Identification Number (NIF): 515982571
- Address: R. do Vale Grande, 57, Leiria, Portugal
- Phone: +351 936 497 162
- Email: [email protected]
18. Delivery Terms and Conditions
Our services are primarily digital in nature. Delivery terms are as follows:
- Custom Development Projects: Delivery timelines are defined in individual project proposals and contracts. Estimated development times are provided for each service.
- Store Products: Digital products and service packages are delivered electronically after payment confirmation. No physical delivery is required.
- Maintenance Services: Monthly maintenance services begin upon contract activation and continue according to the agreed service level agreement.
Delivery destinations: Our digital services are available worldwide. Project-specific delivery terms may vary based on complexity and scope.
19. Right of Withdrawal
In accordance with Decree-Law 24/2014, Article 10, consumers have the right to withdraw from a distance contract within 14 calendar days without giving any reason.
To exercise the right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., a letter sent by post or email) to:
- Email: [email protected]
- Address: Telengumar, LDA, R. do Vale Grande, 57, Leiria, Portugal
Exceptions to the right of withdrawal (Article 17):
- Services fully performed, if execution began with the consumer's prior express consent and acknowledgment that they lose the right of withdrawal once the contract is fully performed.
- Digital content not supplied on a tangible medium, if performance has begun with the consumer's prior express consent and acknowledgment that they lose the right of withdrawal.
- Custom software developed according to the consumer's specifications or clearly personalized.
If you withdraw from a contract, we will reimburse all payments received from you without undue delay and no later than 14 days from the day on which we are informed of your decision to withdraw.
20. Alternative Dispute Resolution (ADR)
In accordance with Portuguese consumer protection legislation, consumers may resort to Alternative Dispute Resolution (ADR) entities for any disputes arising from this contract.
Authorized ADR entities include:
- CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Website: www.cniacc.pt
For online purchases, you may also use the European Online Dispute Resolution (ODR) platform:
21. Complaints Book
In compliance with Portuguese law, the Electronic Complaints Book is available at: