4x Faster Development: How Low-Code Technology Delivered a Complete Insurance Portal in 5 Months

InsurTech Solutions was trapped in a digital experience gap. Their customers expected modern, self-service capabilities—instant policy access, claims filing, document management, and real-time updates—but the company's legacy mainframe systems were designed for agent-mediated interactions decades ago. Every policy inquiry, document request, or coverage change required a phone call or email to customer service, creating frustration and operational burden.

The business case for digital transformation was clear, but the path was treacherous. Traditional custom development would take 18-24 months and cost millions, the existing mainframe systems couldn't be replaced outright due to business continuity risks, the IT team lacked the capacity to build and maintain complex web applications, integration with multiple third-party systems (payment processors, document management, identity providers) was essential, and the solution needed to be production-ready in months, not years, to stem customer attrition.

InsurTech Solutions needed a technology approach that could accelerate development without sacrificing quality, security, or integration capabilities—a way to bridge the gap between legacy infrastructure and modern user expectations.